Frequently Asked Questions

We deliver from 8:00 AM to 8:00 PM only on Wednesdays and Saturdays. You can select your preferred delivery time slot during checkout.

To track your order, navigate to the Order History section, locate your order, and review its current status.

We accept all major credit/debit cards and cash on delivery (where available). All online transactions are securely processed by paystack.

Yes, orders can be updated or modified until they are confirmed. To make changes, simply locate your order via the Order History section and apply the necessary updates. Or please contact our customer support team for assitance on +(233) 241-234-234.

We accept returns of unopened, non-perishable items within 24hrs of delivery. Perishable items can only be returned if they arrive damaged or spoiled. Please contact us within 24 hours of delivery for perishable returns.

We recommend refrigerating dairy, meat, and seafood immediately. Most produce should be stored in the refrigerator, except for bananas, potatoes, and tomatoes which should be kept at room temperature.

We offer 100% organic farm produce straight from the farm. Products that are certified organic are clearly labeled as such.

Our customer support team is available 24/7 via email at info@sowgreenorganic.com or by phone at +(233) 241-234-234.